Highfield Clinical Care Centre
Cliftonville Road, Northampton, Northamptonshire, NN1 5DNReviews
Reviews
The physio I saw, [name removed], was fabulous. So thorough and kind and always did what he said he’s do e.g email exercises straight away, telephone for a follow up after 2 week
[name removed] has been amazing supporting me in moving forward with my recovery and I'm seeing real progress. [name removed] and [name removed] have also been fantastic, and I appreciate the care and consideration I've been shown.
Good treatment and knowledgable FCP physio.
I am not sure why the door was left open, so have sent your review to the service manager for an answer. Best wishes, Hugh Jones, Patient Experience Manager
My experience of my treatment was excellent
Amazing professional people [name removed] dawn so quick.
N/A
The service and physio I saw was amazing! I was a bit reluctant as didn’t feel my problem was musculoskeletal. I was listened to! The consultation was very thorough and as they fed back to the GP about my other concerns these have also now been dealt with.
Turns out my issue is musculoskeletal - I was given exercises quickly and a follow up telephone appointment. I actually felt cared about in a healthcare setting for the first time since before the pandemic. Thank you!
[name removed] was fantastic, I will never forget the help she has given me through counselling. Also when visiting serenity, the staff were all very kind to me and my daughter. I was made to feel safe and calm in a very difficult time. Thank you
The physio [name removed] was absolutely fantastic. Best bed side manner that I have experienced in years. Very knowledgeable, informative and came across as very caring.
Excellent service, treated by physiotherapist [name removed] who explained my scan results and gave me exercises to strengthen my neck muscles
I received an initial phone call regarding my first appointment, confirmed by text message.
All appointments were made to suit me, reception staff were friendly and polite.
A lovely atmosphere in the whole building .
[name removed] emailed me my exercise’s as well as showing me how to do them, followed up with phone calls to see how I was getting on between appointments.
Felt very comfortable under the department’s care, treated with dignity and respect the whole time .