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15th October 2016


All staff were brilliant. On occasions there were a lot of people in the class which was uncomfortable but only once or twice. Overall an excellent service.

15th February 2017
Response from Highfield Clinical Care Centre

Thank you for your feedback. We’re sorry you felt uncomfortable in the class setting. Apart from our orthopaedic post-knee and hip replacement classes, our other classes are capped at twelve. Seeing patients in a class situation allows us to make very effective use of our clinical staff. Regarding our orthopaedic post surgical classes, patients are informed that they will be followed up in a class setting as inpatients. The numbers in these classes are more difficult to regulate as the numbers having surgery fluctuates and the protocol means patients must be seen within a certain time-frame. Hence, some weeks, classes are very busy.

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