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30th September 2022

Refereed by GP Wednesday. Appointment off hours after. Very tougher exam, fully involved, faultless.

Suggested improvements

As I went to the consulting room, other doctors could be seen in other consultation rooms us door not shut.

11th October 2022

Response from Highfield Clinical Care Centre

Thank you for your feedback. I will make sure the manager is aware of your comment about privacy. Best wishes, Hugh Jones, Patient Experience Manager

Dignity/Respect

Involvement

Information

Staff

Safe

Supported

Rating not given.

Spiritual understanding

Cultural needs

Experience