Reviews
Reviews
Excellent, result from the surgery, podiatric team nothing but praise for them!
Sorry. I don't know what to say as I don't understand that question.
I told them I couldn’t make the appointment due to childcare issues plus homelessness and lack of money but I felt forced to make the appointment which I told them I wouldn’t be able to get to. Now I probably won’t get the help I need, which is not surprising as I never expected they would help me in the first place. Wouldn’t even do a telephone appointment to accommodate for the fact I physically cannot get to them. Really inconsiderate and probably just wanted to bin me off so they didn’t have to even try to help in the first place.
Thank you for taking the time to write this feedback. I am sorry to hear about your experience and that you were not offered an appropriate appointment. Please contact South West Parkwood CMHT on 03000272969 in order for an appropriate appointment to be arranged. Alternatively, please contact our confidential helpline (PALS) on 0800 917 8504 or pals@nhft.nhs.uk to resolve. Many thanks, Hannah Weaver - Operations Manager South West Parkwood CMHT.
The care I received from my physiatrist [name removed] [name removed] was brilliant. He helped tweak my medication and I made a successful return to work. I am very grateful to him.
I am sorry about this. Please contact the team direct, or if you prefer our confidential helpline (pals) on 0800 917 8504 or pals@nhft.nhs.uk. Best wishes, Hugh Jones, Patient Experience Manager
N/a
Great help, support and back-up service always, in all the time I have been under Danetre.
I felt it right to complement the people who cared
I am sorry about the litter and lack of seating. I have passed your comment to the service manager for action. Best wishes Hugh Jones, Patient Experience Manager
I have had no communication from the CMHT and am now back under the perinatal team. The team have however been able to request feedback repeatedly, it’s a shame that a letter or phone call at any point could not have been treated with the same urgency.
I am really sorry to hear this. I will feedback to the service manager. Best wishes, Hugh Jones, patient Experience Manager
The first lady who called was really nice, but the second lady lied to me and made me feel confused. So I'm really conflicted about the service and I dont know if I can trust it :(
I am really sorry this is your experience. Please contact our confidential helpline, pals, on 0800 917 8504 or pals@nhft.nhs.uk. Best wishes, Hugh Jones, Patient Experience Manager