Reviews
Reviews
You looked after me very well and all the staff are very kind and made me laugh.
I was treated with respect b most of the staff. The bays are kept spotless. I felt sorry for some of the staff over patients. I would just have to say a big thank you to [name removed] and her team.
Thank you for your feedback. We do try to keep the use of bank and agency staff to a minimum, but sometimes staff absence make this necessary. However, you should expect the same quality care from all staff. Best wishes, Hugh Jones, patient Experience Manager
[name removed] made the appointment very pleasant and stress free. Explained everything and was thorough.
Only thing needs improving - evening meal needs hot options - to many sandwiches.
Thank you for your feedback. I have sent your comment to the ward matron for action. Best wishes, Hugh Jones, Patient Experience Manager
Very professional a d caring staff. Attentive and listening to my cares, concerns and issues.
Good follow up, prompt appointments. Very satisfied - thank you
I received such excellent treatment from the two members of staff I saw at the Physio department at Danetre Hospital.
The lady I saw on my first appointment recognised that I needed to speak to my GP again to clarify what treatment I needed.
On my next visit to Danetre Physio she gave me good advice and exercises and referred me to [name removed] for my next appointment.
[name removed] took the time to question me to find out what I needed, she gave great advice which was followed up by email. She was absolutely amazing in explaining and gave suitable and successful treatment for a condition which has caused months of discomfort. She was extremely professional and skilled.
I feel both members of staff were terrified and went beyond my expectations, I cannot praise and thank them enough.
[name removed] was very professional and understood everything. Very happy without come.
The service I received met m needs perfectly each visit confirmed my improvement consistently and [name removed] was a joy to work with thank you.
I had great care throughout my OP, and before and after the staff were wonderful.