Reviews
Reviews
I don’t feel these questions are relevant
Treated well and with respect as equal party to my treatment plan and totally reassured that my absolutely central to my appointment with the team
The service was above and beyond my expectations. The delivery of treatment and the plans given by [name removed] were easy to follow and were repeated enough that I could remember and I had an exercise plan sent via email. At the start of therapy I was in a lot of pain and fearful of walking and in ten weeks I am mobile and have better balance and range of movement and my strength is so much better
Kind and understanding [name removed] patience in explaining.
What I needed to do, great service.
[name removed] is very caring understanding listening to you very helpful lovely lady.
[name removed] was very thorough and helped throughout my care, pushing me to { } more when I hadn’t been doing enough.
The relaxed atmosphere of this hospital made the treatment easy. [name removed] explained the procedure well and put me in a confident position to follow the exercise, reassuring in me knee feeling much strong.
[name removed].
Patient and supportive. Helped me to rehabilitate quicker than I effected very encouraging.
The doctor was very nice and understanding, made the appointment very easy and comfortable.
Thank you for your comment. The length of time between a referral being made and a first appointment is (at a national level) far in excess of what we would wish it to be. There are many reasons for this, but ultimately it has become clear that the number of people being referred to gender clinics has seen a phenomenal increase since 2016 and there is no sign of this demand waning as yet. NHS England has acknowledged the imbalance between service demand and inadequate supply and has commissioned locally based 'Trans Health Hubs' (several of which are already operating across England), with a view to make gender services more readily accessible for those needing support.
Thank you for your kind words. We are aware of the anxiety caused by the waiting and are working with our commissioners to reduce this. Best wishes, Hugh Jones, Patient Experience Manager.