Community Services - The Royal Marsden NHS Foundation Trust

Community Services - The Royal Marsden NHS Foundation Trust 2019-02-01 Person 5 5 0

Staff team felt they were listened to when speaking on behalf of Angela. Compromises were made in her best interest within the appropriate guidelines.

Community Services - The Royal Marsden NHS Foundation Trust 2019-02-01 Person 5 5 0

You got to see the same person every time.

Community Services - The Royal Marsden NHS Foundation Trust 2019-02-01 Person 5 5 0

Care and sympathy from the outset - I was tired through lack of sleep, in severe pain, stressed about getting to the appointment on time due to car park issues and frustrated that back pain was preventing me carrying out other physio which I needed to do. I was seen promptly at my appointment time. Marcus was very calm and understanding and quietly established my area of pain while ruling out serious problems. He explained carefully, suggested exercises to assist, showed me on a skeleton and manipulated my lower back to provide some relief. He was very thorough and spent a lot of time with me which I very much appreciate.

Community Services - The Royal Marsden NHS Foundation Trust 2019-02-01 Person 5 5 0

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Community Services - The Royal Marsden NHS Foundation Trust 2019-01-31 Person 5 5 0

Although the problems which led me to visit the service had cleared up, I was treated with care and attention as if I were still suffering. I greatly value the advice I was given and feel sure that, if such a problem recurs, I shall be more able to deal with it. Thank you, Danny.

Community Services - The Royal Marsden NHS Foundation Trust 2019-01-30 Person 5 5 0

The Physio listened to my problems and explained the need for appropriate exercises that would help me. He was very informative and have me confidence to deal with my pain.

Community Services - The Royal Marsden NHS Foundation Trust 2019-01-30 Person 5 5 0

Matthew took great care to ensure I understood the problem (which he quickly diagnosed) He explained everything clearly

Community Services - The Royal Marsden NHS Foundation Trust 2019-01-30 Person 5 5 0

Very good explanation and diagnosis, excellent.

Community Services - The Royal Marsden NHS Foundation Trust 2019-01-29 Person 5 5 0

The exercises have improved my mobility, i.e walking, standing up and not stooping.

Community Services - The Royal Marsden NHS Foundation Trust 2019-01-29 Person 5 5 0

I received individual attention when needed.