Community Services - Oxford Health NHS Foundation Trust

Community Services - Oxford Health NHS Foundation Trust 2024-07-17 Person 5 5 0

Quick, no wating around.

Community Services - Oxford Health NHS Foundation Trust 2024-07-17 Person 5 5 0

Community Services - Oxford Health NHS Foundation Trust 2024-07-17 Person 5 5 0

Community Services - Oxford Health NHS Foundation Trust 2024-07-17 Person 5 5 0

It was really useful to get some tips on how to help him in a practical way

N/a

Community Services - Oxford Health NHS Foundation Trust 2024-07-17 Person 4 5 0

Pt's daughter gave feedback 'All good. We have been really happy with all the equipment that has been delivered as its really helped her get around safely. The bed is so comfortable and helps with her mobility that she slept until 10 am this morning!'.

Cant think of anything

Community Services - Oxford Health NHS Foundation Trust 2024-07-17 Person 4 5 0

Pt's daughter gave feedback ' Jess was amazing with her, so calm and patient. Much better that she could be assessed at home as it would have disturbed her to go into hospital.’

Could not

Community Services - Oxford Health NHS Foundation Trust 2024-07-17 Person 5 5 0

Great care and information. Kind, professional and very knowledgeable. Felt really cared for and respected.

Nothing

Community Services - Oxford Health NHS Foundation Trust 2024-07-17 Person 4 5 0

Ifan and Maria are both friendly and patient

Nothing

Community Services - Oxford Health NHS Foundation Trust 2024-07-17 Person 5 5 0

Great with young child , explained process , reassured her, happy with advice given.

All good

Community Services - Oxford Health NHS Foundation Trust 2024-07-17 Person 4 5 0

Pt's daughter gave feedback 'Valentina was amazing, lovely, the way she worked was impressive. She explained everything to my father and me, and did a lot liaising with the doctor and the hospital. She was concerned his obs were so bad so arranged transport for a few hour later so he could be transported to hospital. We would like to thank her', he's doing much better now.'

We are not sure about the quality of the follow up from the paramedics. When the paramedics arrived a few hours later they said his obs were fine so refused to take him. He did look a lot better, but the next day he deteriorated and was rushed to hospital. We wondered if they should have liaised with her before making that decision as she had given him such a thorough examination and had decided he needed admitting. They were also going to attempt to bum shuffle him down the stairs but Valentina had noticed that he had one leg shorter than the other so my brother didn't let them do this and they agreed to take him in a chair in the end.