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Written by a patient
4th August 2016


Sue and Sarah were very gentle and Sue was very kind to take my blood which she was not expecting to do. I felt Sarah could have explained that after she had cut the ends off the stitch (which was meant to stay in) that she would cover the ends which were sharp, but they would eventually dissolve, after a large and not straight forward operation a little compassion would not go amiss and to be told that there were no stitches made me feel that they should not have been called out, but I didn't call them, it was arranged by the hospital.

21st August 2016
Response from Community Services - Oxford Health NHS Foundation Trust

Thank you so much for taking the time to send in your comments about your recent visit. We were disappointed that you did not have a better experience. We have taken your comments on board and these will be discussed at our next team meeting’.

Recommend
Dignity/Respect
Involvement
Information
Staff