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13th September 2024


I met with Jenny and felt she was very helpful and considered my care needs. Jenny explained everything in a way that i could fully understand about exercises and gave me information about the exercise classes available and was given contact numbers for the Churchill hospital and other places. Jenny also discussed to me about my medications. I felt she was lovely and took her time with me which made me feel comfortable. Jenny sends me correspondence to my email as well as phone calls. I feel i can only manage condition when my medication kicks in.

Suggested improvements
No not all as was very pleased with the care and service i received.

Listened to
Involved
Communication
Staff
Information
Meeting needs
Clear Information
Manage Condition
FFT Experience