Community Services - Northamptonshire Healthcare NHS Foundation Trust
Billing Road, Northampton, NN1 5BD
80,983
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2023-01-28
Person
5
5
0
Review of Post Covid Assessment
28th January 2023
I thoroughly enjoyed these sessions and would do it all again and recommend it.
Suggested improvements
I am rather deaf and I found it hard to understand.
2023-02-13 16:08:06
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust
I am sorry we didn't make special arrangements for you. I have sent your helpful comment to the service manager. Best wishes, Hugh Jones, patient Experience Manager
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2023-01-28
Person
5
5
0
Review of CAMHS Intensive Outreach
28th January 2023
Everyone helped me understand myself better.
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2023-01-28
Person
4
5
0
Review of Post Covid Assessment
written by
28th January 2023
Staff excellent.
Suggested improvements
Group sessions reduced from 4 to 2.
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2023-01-28
Person
4
5
0
Review of Post Covid Assessment
28th January 2023
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2023-01-28
Person
3
5
0
Review of CAMHS Intensive Outreach
28th January 2023
Because its good but I don't like it.
Suggested improvements
Nothing.
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2023-01-28
Person
4
5
0
Review of CAMHS Intensive Outreach
28th January 2023
When my daughter needed help they came out as straight away and helped. Advice has been given and information given when a risk accrued. Team have been fantastic and reassuring can not thank the team enough for everything they have done.
Suggested improvements
More information could be given regards to discharge as has came as a surprise.
2023-02-13 16:06:43
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust
I am glad we could provide support. I have sent your comment about discharge to the service manager. Best wishes, Hugh Jones, Patient Experience Manager
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2023-01-27
Person
4
5
0
Review of Northamptonshire Integrated Sexual Health Service (Northampton)
27th January 2023
Excellent service. Felt comfortable. Very kind staff.
Suggested improvements
Nothing
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2023-01-27
Person
5
5
0
Review of NHFT Befriending Service
27th January 2023
[name removed] is a good friend and enjoy my chats.
Suggested improvements
Client said she didn't think she was able to have more than one call a week and would like to have one if and when she feels she needs it.
2023-01-31 09:28:00
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust
Unfortunately we do not have the staff numbers to make more calls, but are always happy to signpost to other organisations if required. Best wishes, Hugh Jones, Patient experience manager
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2023-01-26
Person
5
5
0
Review of CYP Mental Health Support in Schools Team
26th January 2023
All info was explained very well, was very helpful and all our worries, concerns were understand and resolved.
Community Services - Northamptonshire Healthcare NHS Foundation Trust
2023-01-26
Person
5
5
0
Review of CYP Mental Health Support in Schools Team
26th January 2023
Because it really helped me to understand and challange my thoughts.
Community Services - Northamptonshire Healthcare NHS Foundation Trust was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Community Services - Northamptonshire Healthcare NHS Foundation Trust: http://iwgc.net/ejptl