Community Services - Northamptonshire Healthcare NHS Foundation Trust

Billing Road, Northampton, NN1 5BD
 
80,983 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
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Staff

Reviews

 
Page 85 of 7451
 
Review of Continence Service
30th January 2023


Very efficient service

Suggested improvements
Nothing

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
Experience
 
Review of Continence Service
30th January 2023


The lady that did the scan was very helpful and I will ring and inform the staff of the pad that suited me. Many thanks to all

Suggested improvements
No dont think so

Dignity/Respect
Involvement
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Safe
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Rating not given.
Spiritual needs
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Review of Continence Service
30th January 2023


All very good service suited me and all staff excellent

Suggested improvements
Nothing

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
Experience
 
Review of Tiny Steps
30th January 2023


We were looked after during our entire time at tiny steps and I found all of the activities and information very helpful and interesting. It made me feel confident as not only was I being taught new things, but I was able to ask things as well and learn about my baby. We were very lucky to work with [name removed], who was always very friendly, very understanding, very knowledgeable and made things super fun.

Suggested improvements
We really enjoyed tiny steps and I believe that the only thing we would have liked more of would be a session on dealing with illness. We learned a lot about prevention of accidents, but maybe a little advice on what to do when baby gets poorly and some information on different illnesses to be able to spot signs and symptoms, as my baby had strep A which at first just looked like extreme tiredness and lack of appetite. I think that would be a helpful addition.

2023-01-31 09:01:47
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust

Thank you for your kind words. I have sent your suggestion to the organisers. Best wishes, Hugh Jones, Patient Experience Manager

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
 
Review of Service Demand Mgt (CATCH)
29th January 2023


Happy with service overall

Suggested improvements
Everything was good, great and timely service

Experience
Dignity/Respect
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Information
Staff
Safe
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Parent Dignity
 
Review of CAMHS Intensive Outreach
28th January 2023


Because I did.

Suggested improvements
I do not know.

Kindness
Understanding
Listening
Safe
Experience
 
Review of Post Covid Assessment
28th January 2023


Really good information.

Suggested improvements
Do session 1 and 2 in on week and do session 3 and 4 in one week.

Dignity/Respect
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Staff
Safe
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Spiritual needs
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Experience
 
Review of Post Covid Assessment written by
28th January 2023


Very informative and helpful. Staff were very knowledgeable and kind.


Dignity/Respect
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Safe
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Rating not given.
Spiritual needs
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Experience
 
Review of Post Covid Assessment
28th January 2023


Informative, good group company, friendly staff members, helpful.


Dignity/Respect
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Staff
Safe
Supported
Spiritual needs
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Experience
 
Review of Post Covid Assessment
28th January 2023


Informative, relaxing sessions.


Dignity/Respect
Involvement
Information
Staff
Safe
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Rating not given.
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Page 85 of 7451

Community Services - Northamptonshire Healthcare NHS Foundation Trust was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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