Community Services - Northamptonshire Healthcare NHS Foundation Trust
Billing Road, Northampton, NN1 5BDReviews
Reviews
They were very reassuring and put my child at ease going.
[name removed] and her colleague were extremely patient and kind with our son during the assessment. She took the time to ring me before sending the assessment results to explain everything and was extremely compassionate and reassuring. She has responded to my emails and questions in a very timely fashion and provided me with information around how to support my lovely son going forward
Thank you v much!
Absolute shocking . My 1 year old has had 3 failed attempts to get blood from him to examine his liver function. The 4th time they finally get the bloods and send them off to be tested. They put the bloods in the wrong bottles and now have been thrown away!!!! Do you understand how stressful it is for a baby to have bloods taken let alone 3 failed attempts consisting of 3 needles each time! Total 12 needles to get 1 blood sample!!!!! I can’t bear the thought of having to do this again!!!! Someone needs to be held accountable????
Absolute shocking . My 1 year old has had 3 failed attempts to get blood from him to examine his liver function. The 4th time they finally get the bloods and send them off to be tested. They put the bloods in the wrong bottles and now have been thrown away!!!! Do you understand how stressful it is for a baby to have bloods taken let alone 3 failed attempts consisting of 3 needles each time! Total 12 needles to get 1 blood sample!!!!! I can’t bear the thought of having to do this again!!!! Someone needs to be held accountable????
I have moved over the country and had access to multiple different sexual health check providers through the NHS. This one has been the most tedious as the user needs to call (and wait for maybe hours) to (hopefully) get though and make a telephone consultation (more time to set aside) before being able to finally get a sexual health check appointment.
This process can take weeks and leave the user feeling panicked in the meantime as well as potentially leaving them more at risk when compared to doing home test kits which arrive within a day or a couple days.
It is strange to me that those kits exist but just trying to get one of those testkits means having to go to Northampton during a workday because they aren't mailed for some reason, and you still need consultations first.
Please, please do mail test kits as an option, even better if it's through a provider that lets you book it online.
Some useful tips and advice that I had not heard of trying
Very good
Good advice and help given
My son was very nervous. The staff sat with him for 45 minutes reassuring him. They were so patient and encouraging. He didn't go ahead with it but they shared how to book again. Really lovely ladies and a big thank you.
[name removed] was amazing very supportive professional I am very grateful thank you
Community Services - Northamptonshire Healthcare NHS Foundation Trust was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Community Services - Northamptonshire Healthcare NHS Foundation Trust: http://iwgc.net/ejptl