Community Services - Northamptonshire Healthcare NHS Foundation Trust

Billing Road, Northampton, NN1 5BD
 
80,983 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 126 of 7451
 
Review of Continence Prescription Service written by
4th December 2022


Kind nurse and understanding.


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Experience
 
Review of Special School Nursing Team
4th December 2022


Because she is nice.

Suggested improvements
No.

Kindness
Understanding
Listening
Safe
Experience
 
Review of Recovering Independence Bed Unit (RIBU) - Turn Furlong
4th December 2022


Nothing.

Suggested improvements
Nothing.

2022-12-22 14:03:25
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust

Thank you for your review. I am glad that you felt safe and supported within our service. We are a new unit and we are working hard to establish systems that support our people to feel involved. We have linked with NHFT Chaplaincy for support of spiritual understanding.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Post Covid Assessment
4th December 2022


Got all the information that we needed to know.

Suggested improvements
N/A.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Recovering Independence Bed Unit (RIBU) - Turn Furlong
4th December 2022


Has the freedom to do what he wants.

Suggested improvements
No.

2022-12-22 14:34:16
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust

Thank you for your review. I am sorry that your experience was not as we would have expected.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Recovering Independence Bed Unit (RIBU) - Turn Furlong written by
4th December 2022


Feels very appreciative by the care and support she gets.

Suggested improvements
Wants more physio session.

2022-12-22 13:40:46
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust

Thank you for your review. As a new service we are currently building up our therapy team and appreciate and apologise that may have affected your experience.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Experience
 
Review of Recovering Independence Bed Unit (RIBU) - Turn Furlong
4th December 2022


Feels very trapped and restricted as he was not allowed to go at.


2022-12-22 14:06:19
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust

Thank you for your review. We are happy to support people leaving the unit following risk assessment to maintain safety. We welcome visitors to take people out of the unit and our therapy can support with car transfer assessment.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Special School Nursing Team
4th December 2022



Kindness
Understanding
Listening
Safe
Experience
 
Review of Special School Nursing Team
4th December 2022


I feel safe.


Kindness
Understanding
Listening
Safe
Experience
 
Review of Post Covid Assessment
4th December 2022



Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
 
Page 126 of 7451

Community Services - Northamptonshire Healthcare NHS Foundation Trust was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Short link to review Community Services - Northamptonshire Healthcare NHS Foundation Trust: http://iwgc.net/ejptl