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23rd January 2023


Good caring nurses who are willing to go an extra mile for their patients especially on my case where they had to gather my history from my ex hospital. The nurses were very helpful.

Suggested improvements
Periodically checking your telephone lines because its hard to get through as the system sometimes say" the numbers are no longer in use and you are directed to a voicemail box.

31st January 2023
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust

I am sorry you found a problem getting through on the phone. I have sent your suggestion to the service manager. Best wishes, Hugh Jones, Patient Experience Manager

8th March 2023
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust

Thank you for the feedback, our numbers have been updated but relevant information and numbers are all on our website.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Rating not given.
Cultural needs
Experience