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29th December 2022

Found few of the staff were really lovely and caring.

Suggested improvements

Ringing for toilet needs could have been answered promptly. Felt isolated due to language/communication.

9th January 2023

Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust

I am really sorry this has been your experience. I have passed your comment to the service manager for action. Best wishes, Hugh Jones, Patient Experience manager

Dignity/Respect

Involvement

Information

Staff

Safe

Supported

Rating not given.

Spiritual understanding

Cultural needs

Experience