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10th March 2023


[name removed] was an absolute godsend after weeks of battling with breastfeeding and a poor latch. She instantly diagnosed a tongue tie which we got snipped and are now exclusively breastfeeding. I was ready to give up but she listened to my concerns, was so sympathetic and kind and made me feel less like a complete failure! We wouldn’t still be feeding without her support.

Suggested improvements
We battled for weeks with feeding and no one mentioned tongue tie to us at all. It was only when I independently contacted the Infant Feeding Team that we got answers. It would be useful to have known more about the service earlier on I.e upon discharge from hospital to save weeks of despair! Either that or training midwives to actually check for tongue tie!!

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Cultural needs
Parent Dignity