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23rd April 2023


Have been twice and round everybody very helpful and friendly people.

Suggested improvements
Sometime have a long time to wait for calls button to be answered due to lack of staff. Perhps we co{ } the button twice if its hard to wait.

4th May 2023
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust

Thank you for your review. I am sorry you had to wait a long time for call button to be answered; we have recently completed a dependency assessment and await feedback on our staffing levels.

Dignity/Respect
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Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs
Experience