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7th January 2023


Respectful polite nurse. Very competent

Suggested improvements
Was a bit unsure what to do when we arrived as no reception area. Could have done with info in text message in advance to explain the set up. Not a problem in the end though

10th January 2023
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust

Thank you for your kind comment. I have passed your comment about the text message to the service manager. Best wishes, Hugh Jones, Patient Experience Manager

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity