Community Services - First Community Health & Care

Orchard House Unit 8a, Orchard Business Centre, Bonehurt Road, Salfords, Redhill, Surrey, RH1 5EL
 
30,509 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 50 of 2883
 
Review of Oxygen Service
3rd July 2024


Kind, caring and informative.

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
Information
Staff
Understanding condition
Manage condition specialist nurse
 
Review of Community Stroke and Neuro Rehabilitation Team
3rd July 2024


Ann and Jane couldn’t have been kinder, more considerate and professional. They showed great compassion when dealing with my husband who is suffering from Parkinson’s and helped me in handling him and ordered all the equipment required to make life easier. They always arrived when they said they would and I never felt they rushed through the appointments. They are a credit to the NHS. I also want to mention the lady who manages the telephone messages (I think her name is Jackie). She was polite and I always knew she would pass my messages on.

Suggested improvements
Absolutely nothing.

Experience
Dignity/Respect
Involvement
Information
Staff
Rehabilitation goals
Therapy benefit
Contact Information
 
Review of Health Visiting
2nd July 2024


My healthcare assistant was incredibly knowledgable and reassuring and gave me plenty of time to talk through any worries or concerns.

Suggested improvements
N/A

Experience
Dignity/Respect
Family Involved
Information Needed
Health Visitor Kindness
Confidence Health Visitor
Health Visitor Introduce
 
Review of Virtual Ward
1st July 2024


friendly staff

Suggested improvements
nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Nurse introduction
Treatment Manage Condition
Quality of life
 
Review of Health Visiting
28th June 2024


I understand that the drop in clinic is very busy and not open for a long time, however, every time I visit I feel very rushed, especially if I have questions. I struggle with concentration and become very overwhelmed if there is too much going on around me. So to have a discussion, whilst undressing/changing my son to be weighed, with other people talking and babies crying around me all at once is a lot. I would appreciate it if there was the chance to perhaps focus on weighing my son, and then be able to step aside to have a conversation

Suggested improvements
Again, I just feel rushed if I attend to weigh my son and I also have questions

Experience
Dignity/Respect
Family Involved
Information Needed
Health Visitor Kindness
Confidence Health Visitor
Health Visitor Introduce
 
Review of Audiology
27th June 2024


The team have always been very kind and helpful in every way.

Suggested improvements
Could not have been treated any better.

Experience
Dignity/Respect
Involvement
Information
Staff
Trust
Cleanliness
Contact Information
 
Review of School Nurse (for injections)
27th June 2024


Because I felt alot better about having my injection afterwards.

Suggested improvements
Made the injection less painful (joking) put being serious nothing.

Kindness
Understanding
Listening
Safe
Experience
 
Review of School Nurse (for injections)
27th June 2024



Kindness
Rating not given.
Understanding
Rating not given.
Listening
Rating not given.
Safe
Rating not given.
Experience
Rating not given.
 
Review of School Nurse (for injections)
27th June 2024


Explained very well and reassured me it would be okay.

Suggested improvements
Nothing it was very good service.

Kindness
Understanding
Listening
Safe
Experience
 
Review of School Nurse (for injections)
27th June 2024


Hurt not good with needles personality.

Suggested improvements
Nothing really.

Kindness
Understanding
Listening
Safe
Experience
 
 
Page 50 of 2883
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Resources

Short link to review Community Services - First Community Health & Care: http://iwgc.net/ela29