Cleveland Clinic Portland Place Outpatient Centre
24 Portland Place, Marylebone, London, W1B 1LUReviews
Reviews
I had the first visit with Dr Charles Imber and I found him very kind and knowledgeable
I was very impressed with the service I received
Dr Phillips is an outstanding gastroenterologist: kind, compassionate, friendly and very talented. (She previously diagnosed successfully an issue for me that 3 other consultants had not over a period of 15 years.)
The nurse who pre-assessed me was very friendly and efficient - and all the other staff wore smiles throughout.
Overall, a very positive experience.
I would like to hi-light three staff who were great. They work in the MIR department, Sarah, Michelle and Prissy. I had to take two different MIR back to back and Sarah arranged a small break between the two and all made sure I was okay though out the procedures.
Please let HR make a note on their files!
Thank you
Very polite staff, friendly, organised, welcoming, relaxed atmosphere. Website useful to book in quickly, send messages etc, nice to be offered a drink and to have bottled water.
excellent service from everyone, great listeners and very attentive.
They were all extremely courteous and considerate.
I was completely impressed with Dr Luna taking the time to teach me how to do a breast examination on my own, why and how certain checks are done etc. I appreciated enormously that every doctor took the time needed without feeling rushed.
Even though I pointed out when booking the appt that my consultant would need to source my scans from my referring consultant this did not happen rendering the appt completely pointless. Meaning I had to schedule a second appt which the Cleveland had the audacity to try and charge me for. Awful. Shelley in your customer experience for saved the day but the whole experience was very upsetting.
Resources
Short link to review Cleveland Clinic Portland Place Outpatient Centre: http://iwgc.net/eoopt