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17th October 2022


There was quite a significant mix-up of my treatment details during the colorectal scan so that the surgeon that came into the room thought that I was having the procedure (fluid aspiration) done on my wrist instead of my stomach! The 'wrist' surgeon was also somewhat impatient and spoke really quickly and I didn't understand some of what was being said until I realised that he was about to put the needle in my wrist and not my stomach. This issue needs to be addressed.

Suggested improvements
I wasn't comfortable having a male nurse attend to me (a female), during my colorectal ultrasound scan on the first floor. I would rather have had a female nurse during the procedure.


Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Recommend Healthcare Provider
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience