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4th September 2022


Appointment letter not correct . Had to phone several times to check having knee drained as well as steroid injection Said on letter bilateral steroid injection which was not correct

Suggested improvements
Better communication of what I knew I should have done


Arrival
Check In
Empathy
Delays
Rating not given.
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Recommend Healthcare Provider
Rating not given.
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience