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7th August 2022


Suggested improvements
Allowing up to one person along with the patient is a bit limiting and I don't find this limitation reasonable. You should allow up to two guests to come with the patient as sometimes other than family members we may want to bring along a person with appropriate expertise to understand better the terminology and general medical details that would have been given at the time of the appointment.


Having a person to meet you at the door and guide you is a nice touch. Offering drinks and having still water from the Austrian alps was also another nice touch.

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Recommend Healthcare Provider
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience