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Cleveland Clinic Portland Place Outpatient Centre
2022-08-03
Person
2
5
0
3rd August 2022
My blood tests and urine flow tests had not been booked properly and so were initially not visible to the nurses
I was told to drink too little too late
I had to wait two hours longer than expected
The urine flow test failed because the nurse did not check the operation of the equipment before getting me to use it
The measurements were clearly inaccurate because the nurse said I passed 350ml of urine only one minute after telling me that she had measured the contents of my bladder as 303ml using ultra sound scan
All in all the worst experience I have ever had from private healthcare
Suggested improvements
All of the above