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22nd March 2023


This is my second visit to the the Portland site and it's so lovely. The staff are fantastic and the environment is very welcoming.

Suggested improvements
N/A


All the staff were great, but I do think that the doorman was particularly friendly and this made for a great start.

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Recommend Healthcare Provider
Recommend
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience