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23rd September 2022


It is hard to get my father to his appointment in London but when we arrived we were cared of and attended to extremely well

Suggested improvements
There did not seem to be enough upright chairs for elderly patients - at both receptions we went to, people had to move to accommodate my father as he, like many older people, struggle getting on and off low sofas or low soft chairs


All of the staff

Arrival
Check In
Empathy
Delays
Rating not given.
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Recommend Healthcare Provider
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience