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2nd April 2023


Initially overcharged for followup appointment, had to query this

Suggested improvements
Only able to contact consultant on Thursdays, sometimes need faster access with follow up questions


Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Recommend Healthcare Provider
Recommend
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience