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10th March 2023


The two staff members with whom I engaged were welcoming and proficient

Suggested improvements
One should be able to answer n/a to some of the questions. For example:- 1. What is the difference between a nurse and healthcare provider 2. I had come in for some tests so did not really know how to answer the question on the care I got 3. Costs did not need to be discussed as I was under an insurance plan


Arrival
Check In
Empathy
Delays
Rating not given.
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Recommend Healthcare Provider
Recommend Consultant
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience