Share review of Cleveland Clinic Portland Place Outpatient Centre
Cleveland Clinic Portland Place Outpatient Centre
2022-11-03
Person
4
5
0
3rd November 2022
All went smoothly. Reception found me quickly in system and was seen promptly (early) by the doctor
Suggested improvements
Receptionists should be friendlier and realise this can be a nervous time for patients. Receptionists with English as a first language have to speak more slowly to patients whose first language isn’t English.
All reception staff have to speak clearly and slowly and explain thoughtfully where necessary
No