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26th February 2023


The healthcare was excellent. Admittance process is poor. Too long. Not enough staff. Too many people atthe entrance asking pointless questions. A lift that’s been out of order for weeks on end.

Suggested improvements
Sort out the lift and arrival process.


No

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Recommend Healthcare Provider
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience