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25th September 2022


The overall service was very efficient, support was given without being asked for at all stages.

Suggested improvements
The seating in the waiting area was not very comfortable, I arrived early and so had a longer time waiting and the chairs were not comfortable and the sofa's were too low considering my injury and so I did not try these.


The care and service from the nurses, especially Akeem and Mr Mushtaq. Really felt reassured about the next steps for the treatment plan.

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Recommend Healthcare Provider
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience