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16th February 2023


I have had MRIs previously elsewhere and have to say the MRI experience here left a lot to be desired, whilst staff were pleasant enough it all felt very rushed and much like being on a conveyor belt. Also the safety protocols followed left a lot be desired, no protective padding was used to prevent my arms from touching the bore housing which could have resulted in burns had I not known about the risk and made a conscious effort to avoid them doing so.

Suggested improvements
Slow down, take care and follow industry standard safety protocols for MRI.


No

Arrival
Check In
Empathy
Delays
Rating not given.
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Recommend Healthcare Provider
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience