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22nd January 2023


Late start. Could not find veins. M/c noise drowned instuctions making them hard to hear. A very stressful experience.



Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Recommend Healthcare Provider
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience