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28th November 2022


I arrived and was promptly taken to a room where Cleof and Cintia took my bloods and urine sample. They were caring, helpful and took time to put me at ease. I was pleasantly surprised that my bloods were taken first time as usually it takes a lot of poking around which is usually very uncomfortable. Well done to both.

Suggested improvements
Nothing


I arrived and was promptly taken to a room where Cleof and Cintia took my bloods and urine sample. They were caring, helpful and took time to put me at ease. I was pleasantly surprised that my bloods were taken first time as usually it takes a lot of poking around which is usually very uncomfortable. Well done to both.

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Recommend Healthcare Provider
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience