Share review of Cleveland Clinic Portland Place Outpatient Centre

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

16th February 2023


The MRI tests were carried out efficiently and compassionately

Suggested improvements
As a constructive suggestion....the initial price list indicated a cost "from £700 " and my consultant advised me I might expect this. The quote which came with the appointment specified £1,040 which is almost 50% more. I was invoiced this amount. No explanation was offered and I did not ask as it is arithmetically if not morally consistent. It would be helpful for this aspect to be improved in order that there can be transparency at the outset.


Your staff were exceptionally kind and helpful.

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Recommend Healthcare Provider
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience