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20th July 2022


Suggested improvements
When entering Portland Place, the Receptionist/assistant that greeted me was struggling with the booking in process, it was disappointing to see her colleagues, who were not booking anyone in, not come and assist her.


Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Recommend Healthcare Provider
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience