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24th March 2023


I knew what to expect, and all was as I had expected it would be.

Suggested improvements
Maybe, as the wearing of face masks was required and a supply of new masks was available, absolute compliance with this requirement should be/have been a prerequisite to entry into the premises. All too many people in the waiting areas appeared to think that the requirement to wear a mask covering nose and mouth did not apply to them.


Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Recommend Healthcare Provider
Recommend
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience