Share review of Cleveland Clinic Portland Place Outpatient Centre

I was provided with an interpreter when I never requested one. I feel this was prejudice on behalf of the clinic, as they saw that I am Arab and assumed I wanted an interpreter. You should always ask patients beforehand if they would like one and not assume that they need one. I was extremely annoyed by the situation.

Yes, my doctor of course Dr. David Redfern and Fatema who conducted my X-ray.

Ease

Courtesy

GP Information

GPS Interpreter Experience

Rating not given.

GPS Staff responsiveness

GPS Overall Experience

Arrival

Check In

Empathy

Delays

Teamwork

Listening nurse

Communication nurse

Listening Healthcare Provider

Communication Healthcare Provider

Facilities

Comfort

Information

Safe

Ease of care

Treatment fees

Experience