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18th October 2022


Exceedingly warm welcome on arrival from all staff at the door and throughout. Faultless housekeeping. We had no dealings with any of the nursing staff hence my start rating. However, I have no doubt that they would have been excellent from what I witnessed of them with other patients. Thank you.

Suggested improvements
Not in the Clinic. However, a "Not Applicable" option on this form would be helpful.


The welcome staff at the door set a precedent for everyone else.

Arrival
Check In
Empathy
Delays
Rating not given.
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Recommend Healthcare Provider
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience