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15th March 2023


The cardiac technician was outstanding in his care and expertise, the doctor ever more so.

Suggested improvements
Provide some rails or hooks for handbags and walking sticks at the service counters and in corridor areas where the nurses take simple measurements of blood pressure etc. As it is, things always drop to the floor. I can't pick them up. Put some grab rails around the toilets so that wobbly old timers like me do not suffer a completely preventable fall (perhaps with damage like a leg fracture) just because we are trying to use a loo.


The doctors, of course. They are exceptionally good.

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Recommend Healthcare Provider
Recommend
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience