Share review of Cleveland Clinic Portland Place Outpatient Centre

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

3rd December 2022


My consultant, Mr Issa, was fantastic. He treated me with care and respect and gave my all the information I needed to come to terms with my condition and its treatment.

Suggested improvements
I was very surprised that other patients in the waiting areas were allowed to take off their masks, especially as I was trying to stay safe whilst waiting for surgery The reception staff were not great at giving me information about delays, eg I had to wait for a phlebotomist and was getting a bit anxious as I had a train to catch at Victoria.


My consultant, Mr Issa, and the Clinical Nurse Specialist support from Sarah Lee-Mills

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Recommend Healthcare Provider
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience