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27th February 2023


It was mainly a conversation with each of two doctors. Both were outstanding.

Suggested improvements
The ground floor "accessible" toilet isn't. The layout is amateurish. Ask a disabled person to review it. It needs support on both sides of the toilet to allow a disabled person to sit and stand. Get a toilet surround frame, please, and put one in a toilet on each floor. And please put more sturdy upright chairs, with arm rests, in the waiting areas and consulting rooms. The sofas are far too low for someone with a bad back; I sat on one and was unable to get up until someone else helped me.


The doctors are amazing.

Arrival
Check In
Empathy
Delays
Rating not given.
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Recommend Healthcare Provider
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience