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9th February 2023


Reassuring and confident

Suggested improvements
Paperless comms between departments does not seem very efficient. Phlebotomy had to call me back when they received further test requests after I’d left. Making MRI appointment delayed waiting for “protocol approval”.


Dr Everitt

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Recommend Healthcare Provider
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience