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17th December 2022


Going from NHS environment to this was very noticeable. I could ask all the questions I wanted and would be given a true explanation regardless if it made the process longer for the doctor. I much appreciated this, and helps to build trust quickly.

Suggested improvements
N/A


All staff and doctors

Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Recommend Healthcare Provider
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience