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6th August 2022


So much better than other private hospitals in London So refreshing not to have to give credit card once I gave BUPA number

Suggested improvements
I haven’t been able to get online to my chart, couldn’t find the way to log in. I called and apparently because my wife is a patient and she tried to get me access to her my charts I am blocked I didn’t want to spend huge time with on line help as I am only having one CT scan You don’t seem to offer CTCA angiogram.


Reception at Grosvenor Place is outstanding I have been visiting my wife who is inpatient.

Arrival
Check In
Empathy
Delays
Rating not given.
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Recommend Healthcare Provider
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience