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28th January 2022


I am writing this on behalf of my daughter who has been treated badly and left her feeling confused, the staff at chantry don’t have good communication skills which left my daughter not knowing what’s going on her care coordinator who now we know is not anymore and my daughter only found out by the receptionist that she no longer under chantry and her care coordinator is no longer working with her even tho her care coordinator arranged meet her on the 26th January but didn’t tell my daughter that she wasn’t going be there and my daughter no longer under chantry, great communication skills I’m really not happy and still no answers from the manager at chantry.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe