Brook Dudley

100 Maple Green, Dudley, DY1 3QZ
 
1,367 reviews

Reviews

Recommend
Dignity/Respect
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Reviews

 
Page 14 of 135
 
Review of Dudley - Sexual Health Clinic
19th March 2024


This was my first time visiting the service and I thought it was excellent. Every member of staff I spoke to were friendly and kind. The nurse I saw (Gemma) was lovely, very friendly and informative and I didn’t feel judged at all.

Suggested improvements
No

Experience
Dignity/Respect
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Cleanliness
 
Review of Dudley - Sexual Health Clinic
19th March 2024


Friendly informative staff, easy process.

Suggested improvements
Nothing.

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Dignity/Respect
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Review of Dudley - Sexual Health Clinic
18th March 2024


Great

Suggested improvements
Everything was great

Experience
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Review of Dudley - Sexual Health Clinic
16th March 2024


Such lovely and friendly staff. Very welcoming and understanding. Made you feel comfortable straight away

Suggested improvements
Nothing

Experience
Dignity/Respect
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Review of Dudley - Sexual Health Clinic
15th March 2024


Staff and nurses so friendly and helpfull

Suggested improvements
N/A

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Dignity/Respect
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Review of Dudley - Sexual Health Clinic
14th March 2024


The lady I saw was very good. It was relaxed and painless.

Suggested improvements
Nothing on this visit

Experience
Dignity/Respect
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Review of Dudley - Sexual Health Clinic
14th March 2024


I have had to come to the clinic for a few years after testing positive for herpes and more recently other things. Every time I have been there everyone has been so kind to me, I’ve been in some states, even if they haven’t seen it, and they have still been amazing. I will always be so greatful for the way I have been treated ❤️❤️❤️❤️

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
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Staff
Cleanliness
 
Review of Dudley - Sexual Health Clinic
14th March 2024


Nice and polite members of staff. Clean facilities. No issues at!

Suggested improvements
Just keep to allocated timeslots. I was seen 15 mins after my initial appointment

Experience
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Review of Dudley - Sexual Health Clinic
13th March 2024


The nurse was lovely and made me feel at ease and comfortable. Also was treated with kindness and respect.

Suggested improvements
Nothing could of been done better as everything was perfect.

Experience
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Cleanliness
 
Review of Dudley - Sexual Health Clinic
12th March 2024


I was really nervous about going. Obviously there is some stigma around sexual health clinics and having never been to one I was unsure what to expect. Every member of staff I interacted with was professional and welcoming. The lady who carried out my appointment was very down to earth and relatable. She put me at ease and discussed all options with me, along with other concerns and interests I had. I couldn’t have asked for more and I know I won’t feel worried if I ever need to use the service again.

Suggested improvements
More of an understating about wait times.

Experience
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Page 14 of 135
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