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26th June 2024


As stated

Suggested improvements
Upon ringing the two phone numbers at 8 45 am , stated time of opening on the web site, I received no answer after several times ringing each number. I did the same after 9 05 and again received no answer. I made enquiries at Russell hall hospital to confirm the site was still in use, this took some time to get done. I rang again at 9 30 and at this point received an answer immediately.

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness