Share review of Brook Bristol

Thank you for taking the time to review our services at Brook. We are really pleased to hear that you found the service helpful and that you had an especially good experience and service from Jo and Verity. We are however sorry to hear that our reception staff did not treat you with the same level of friendliness. We would like to reassure you that we take customer service very seriously and your experience should have been positive from start to finish. We will be looking into this as a matter of priority and in order to improve our services and understand where we went wrong, we would welcome further feedback. Please give us a call and ask to speak to one of the managers should you wish to talk about your visit in any further detail.